COVID-19 Business Update
Prior to companies like Amazon, you probably never entertained the idea of buying anything online, let alone rent something. Luckily, times have changed—shopping online is something that most of us do on a regular basis now for a variety of products. If we’re already going online for almost everything else, why should it be any different when it comes to getting a suit or tux for the big day or any other special occasion?
Here’s how renting online with Generation Tux works:
You can be at home in your comfy clothes eating pizza and watching TV or at work on your lunch break trying to catch up on your to-do list. When you shop with GenTux it doesn’t matter where you are because it’s all online. This is also especially helpful if you’re renting for a wedding. Your groomsmen can live on the opposite side of the country, but it won’t affect anything since your preparations are handled on the website.
This is so nice, particularly when you think about it compared to a store. With a rental store, you might end up having to drive to the shop a minimum of three times: getting measured, pick-up and return.
We’re not a fan of shipping fees either. That’s why we include complimentary shipping with any suit or tux rental. This means a suit or tuxedo right to your door without annoying upcharges and an easy return process. Just slap our pre-paid label right on the box and you’re set.
Yes, you read that correctly. GenTux offers a tapeless way of measuring by using a fit algorithm. Our system can predict the sizes you need based on the information you provide (like height, weight, pant size and more) when you create your account. When we say we want to make everything as easy as possible—we really mean that!
If you’ve ever rented a suit or tux the traditional way, you probably already know that you usually don’t get your items until the day before the event. Think about that for a moment—if something doesn’t work, it doesn’t leave much time to get changes made to your garments. That’s why we send your items well in advance. Which leads us to the following:
Whether the fit algorithm is slightly off or you’ve contacted us about precise measurements and those don’t work either, we have you covered. Keep in mind, to get in on the free shipping and replacements, you need to let us know within the first 48 hours after receiving your garments. This ensures there’s plenty of time to send you the garments you need.
You don’t have to worry about waiting on hold forever or debating whether slim or modern fit is the best style for you. Our Customer Experience team is available every day to answer your questions; assess the fit of your garments, and ensure that you look great for your special occasion. Contact us here.
We understand that returning your items the day after the event may not always be convenient. That’s why we give you three days to send everything back. It’s as simple as putting all of your garments in a box (either the one we send you or another one); using a return shipping label we’ve included, and dropping the package off at a UPS store.
It may sound too good to be true, but it’s not. Try the new way to suit or tux today!
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