COVID-19 Business Update
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Take a moment to think about the typical process of buying a car. You generally shop around until you find one that you like, and once you’ve made your selection, you usually take it for a test drive, right? It’s kind of the same idea with the home try-on. You visit our website; you choose items that you’d like to wear for the big day; you test drive the look and experience.
Our Home Try-On program is designed especially for brides and grooms to test out a look before the big day. A Home Try-On well before the wedding allows the couple to try out different looks and fits to see what is best for them. We want you to get the exact look you want and look as fantastic as you possibly can for this momentous occasion.
Once you pick out a look, the order will be shipped for free to you and you will have 48 hours to try everything on and send it back. Your personal stylist will be in touch to make sure everything is just right.
A Home Try-On, however, is not for groomsmen or other members of your party. It’s just to help the bride and groom decide on the looks for the day. Everyone’s suit or tuxedos will be delivered 14 before your event to ensure there is plenty of time to fix any fit issues. If you have additional concerns regarding your Home Try-On or the fit of other members of your party, please contact customer experience.
After saving your look, you will be asked a series of fit related questions.
You’re almost finished! Here you will want to input your shipping information. We do ask for a valid credit or debit card for your order. The Home Try-On is free. We will authorize your card for the value of the Home Try-On. You will only be charged if you do not return the outfit.
Once you receive the Home Try-On you will want to try on all of your items immediately. You’ll have 48-hours from delivery to try your outfit out. We will have a personal stylist reach out to you to discuss your experience and any fit changes you might have. If something feels off, we ask you to document those issues with photos. This will help your personal stylist better understand your concerns and provide solutions.
Once you’re finished with the Home Try-On, you package everything back up; apply the prepaid return shipping label included in your box, and drop the box off at the nearest UPS store.
Ready to get started? Test drive your look with our free Home Try-On.
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