Couple outside after a wedding on a gravel road.

Customer Service

Are you ready to feel the love?

Our Customer Experience team is ready to help create your event, manage an existing order, wrangle groomsmen, or just talk through style and color choices.


Bottom line, your big day is our big day and we cannot wait to help.

Hours of Enthusiastic Service

(Eastern Standard Time)

  • Monday - Friday 10am - 9pm
  • Saturday 10am - 8pm
  • Sunday 10am - 6pm

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Call Us

Our highly trained, U.S. based Customer Experience team is waiting for your call. We are here to help.

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Chat

Our team of experts are standing by to assist. We are happy to get a dialogue going. It is quick and easy.

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Email

Have a real person write back ASAP with complete answers, links, attachments and whatever else you need to answer questions and resolve issues.

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Frequently Asked Questions


How do I rent from Generation Tux?

Are you online only? Convince me...

How far in advance should I book my rental?